Nationally Accredited Mediation Training


Mediation Training for Professionals
2024 Courses

Course Outline

MEDIATION is a process of conflict resolution that facilitates the communication between people and helps those in conflict understand the other person’s point of view.

Our intensive mediation courses are for professionals who wish to learn the skills required for creative conflict resolution i.e. to develop knowledge and techniques of mediation which will be useful in your present job. Mediation is a very useful skill to possess, as it is a crucial part of conflict management. Managers, human resource officers, coaches -- many professions can benefit from developing such skills.

The course also allows a deeper understanding of how conflict occurs and how the language we use can affect others.
The course has an excellent theoretical component but also provides hands-on work with a substantial number of practical tips included.

Those completing the course will be able to mediate in a range of situations including; Family, Parent/Adolescent, Workplace, Neighbourhood disputes and many other common disputes people find themselves in.

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The cost per year is $300 per year
(plus taxes which vary state by state).

Course Details

Time (various):
One on one courses - 2 hours blocks
Group courses - 9:00am to 4:00pm for the first three days then flexibility for the remainder of the course.

Cost: Costs vary depending on the course.

Notes: Intending applicants are able to have an account sent directly to their organisation


Our courses are conducted in an on-line environment through zoom. Face to face courses can be arranged through prior arrangements anywhere in Australia. Please let us know your needs.

Further Enquiries

Fred Stern:
Ph : 0412 102 801

Comments from previous courses

"Excellent Course, valuable in that it enhances the thinking process in dealing with disputes"
Bruno Griguol - Telstra

"Mediation is more than just a profession, it is an important life skill which every person, regardless of background can learn & will find very useful."
Fatimah - Investigation Agent/Lawyer

"Found the course very useful and practical. Will use the skills and promote others to go through the course."
Andrew Hedges - State Manager

"Enjoyable course that develops skills in mediation that can easily be transferred to the workplace."
Fiona Markwick - Care Plan Coordinator

"Fred was a great trainer. He kept the course interesting, informative and was really funny at times. I thought the course was great."
Deborah Gorsuch - Housing Team Leader

"Very well organised inspirational format with interesting stories, tips and scenarios."
Irene Watkins - Mental Health Care Coordinator

"Some courses can be boring, this course kept me totally interested the whole time. I can only describe it as brilliant."
Jonathan Stevens - HR consultant

Please click here to see more feedback on our professional mediation courses

Upcoming course dates

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Nationally Accredited Professional Mediation Course
A new flexible way of learning

There are no hidden costs in our courses. It includes first two years of accreditation and we guarantee that we will continue to teach you until you achieve competency in your final assessment at no extra cost to you. *

GST is included in all course prices

Conflictsolvers is proud to offer you a flexible and innovative way in achieving your goal of becoming a nationally accredited mediator.

Option 1: One on One Online Training, at a time that suits you

One on one intensive online training in order to become a nationally accredited mediator.

This intensive course can be conducted no matter where you live within Australia.

Click here for an outline of this course

Frequently Asked Questions about this course – click here

Total Cost for both your on-line component, intensive one on one live video course and your first two years of accreditation $3650.00 per person.

Option 2: Group Online Learning

Complete an intensive group face to face course in order to learn basic mediation skills online. The remaining two days needed in order to accredit you for national accreditation is completed online at a time to suit your needs.

Click here for an outline of this course

Our next online courses are:

Monday/Tuesday/Wednesday May 6th, 7th & 8th
Monday/Tuesday/Wednesday August 12th, 13th & 14th 
Monday/Tuesday/Wednesday October 21st, 22nd & 23rd 
(additional days by negotiation)

Total cost including your first two years accreditation for full course is $2875
- you can however complete the first three days of basic training and if you wish the final two days for national accreditation within 24 months

Total cost for the basic first 3 days of mediation training is $1650 followed by a further fee if you choose to train for national accreditation

Click to register your interest in our  face to face and online course

Option 3: Face to Face Learning (Australia-wide)

We offer a live face to face option. Requirement of minimum 6 participants.  Email or call us for a quote

How to Have a Difficult Conversation

Click here to see an outline of our one day course

Training dates 2024

To be Advised

Sessions run from 9.15am to 4.15pm. Cost per participant $400 (GST included)



Trainer Profiles

Click on a name to view the profile for that trainer

Fred Stern (Senior Trainer)

* course must be completed within 3 months of first training date